PASNGR Operations
Right from the booking, you can start getting closer to your customers. From sending confirmations to pre-flight advisories, PASNGR can make all the difference in the relationship you build.
Value earning communications
PASNGR Operations offers real revenue earning potential. Just add imagination.
Customers are happy to pay for content they want. There’s nothing to stop any company offering, eg, priced text itineraries, or levying ‘finder’s fees’ for enabling mutually beneficial tie-ups between their customers and hotels or car-hire firms.
And even if you’re not making revenues directly, here and now, the knock-on effects of better customer service and the goodwill that results could be fuelling your company’s success in years to come.
Value adding communications
PASNGR lets you communicate ancillary offerings such as city guides, weather forecasts and other selected content from third party providers, as well as:
  • Booking confirmations
  • Ticketing confirmations
  • Pre-flight advisories
  • Welcome home messages with embedded/inbuilt surveys
As always, PASNGR lets you communicate in the customer’s language, to one or more devices of the customer’s (or airline’s) choice, tailored to PNR content (eg arrival city) or customer profile.
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